Purchases made for Paid Apps in the iTunes App Store are handled entirely by iTunes, so if you need a refund for any reason, you need to go through iTunes to obtain it. The purpose for this is to keep your data secure by insuring that your payment information doesn't go out to every developer you buy an app from.

You can obtain a refund for an iTunes App Store Purchase by using either the iTunes application on your mac or pc, by using the iTunes Website, or by using the receipt emailed to you by iTunes.

This is also the process you need to follow if iTunes charges you a second time for something you already own. This seems to happen on very rare occasions, but when if it does happen it should be simple to resolve using this process.

iTunes and App Store refunds usually take 1-2 days to process and you may be contacted by Apple support to verify the reason for the request.

1. Launch iTunes on either your Mac or Windows PC.
2. Click on your name at the top and in the dropdown select Account Info.
3. Type in your password when prompted in order to proceed.
4. Click on See All under your Purchase History.
5. Click on the arrow next to the purchase batch that contains the purchase you'd like a refund for.
6. Click on Report a Problem next to the single purchase you'd like a refund for, unless there is only one, then you may use the large Report a Problem button.
7. You will be routed to Apple's website. Just follow the steps after signing in and request the Refund option and explain why.